Terms of Service

1. About HamroCircle

HamroCircle is a local community and marketplace service operated by [COMPANY LEGAL NAME] (registration number [REGISTRATION NUMBER]), [REGISTERED ADDRESS] ("HamroCircle", "we", "us"). It lets members share posts, discover neighbours, list items and services, and message each other.

Our Privacy Policy explains how we handle personal information and forms part of these terms for that purpose.

2. Who can use HamroCircle

You must be at least 18 years old and able to enter into a binding contract. By registering you confirm your date of birth is accurate. We may remove accounts that we reasonably believe belong to someone under 18. You may not use HamroCircle if you have been banned from it or if the law prohibits you from doing so.

3. Your account

• Give accurate information and keep it up to date. Use your real name.
• You sign in with a one-time code sent to your email. Keep your email account secure, and do not share codes or let others use your account.
• You are responsible for what happens under your account. Tell us at [SUPPORT CONTACT EMAIL] if you think it has been misused.
• One person, one account. Do not create accounts to get around a restriction.
• You can delete your account at any time with "Delete Account" (on your profile under Account, or in the Edit profile menu on a phone). What happens to your information is described in the Privacy Policy.

4. Community rules

HamroCircle works because members treat each other well. When you post, comment, chat or trade you must:

• be respectful and honest, and not impersonate anyone or mislead people;
• respect others' privacy, and not share other people's personal information without their permission;
• not post hateful, harassing, threatening, sexually explicit, violent or discriminatory content;
• follow our Community Guidelines ([COMMUNITY GUIDELINES URL]), which we may update from time to time.

5. Your content and our licence to use it

You own the content you post, including text, photos and listings. You are responsible for it, and you confirm you have the rights to post it.

To run the service, you give us a worldwide, non-exclusive, royalty-free licence to host, store, display, reproduce, adapt (for example resize or format) and distribute your public content, and to make it available to other members, in connection with operating, promoting and improving HamroCircle. The licence ends when you delete the content or your account, except for copies that other members have already shared, content we must keep for legal reasons, and backups until they are overwritten.

Feedback and suggestions you give us may be used without obligation to you.

6. Marketplace and transactions between users

HamroCircle lets members list and find items and services. We are a platform only. Any purchase, sale, rental or service is a contract between the members involved, and we are not a party to it. We do not own, inspect, guarantee or take responsibility for listings, the accuracy of descriptions, the quality, safety or legality of items or services, or the ability of members to buy or sell.

• Only list items and services that you are allowed to sell and that are legal where you are. Describe them honestly and show accurate prices.
• Arrange payment and handover between yourselves. We do not process payments. Be careful with advance payments and meet in safe, public places.
• Ratings and reviews must be honest and based on real dealings. We may remove ones that are not.
• You are responsible for any taxes, licences and consumer laws that apply to your sales.

7. Prohibited conduct

You must not:

• sell or promote illegal items, weapons, drugs, stolen goods, counterfeit goods, or anything else prohibited by law or by our rules;
• commit fraud, run scams, or ask for or send money under false pretences;
• harass, stalk, threaten or discriminate against others, or share intimate images without consent;
• send spam, unsolicited promotions or repeated unwanted messages;
• collect other members' information by scraping or automated means, or reverse-engineer, disrupt or attempt to break into the service;
• upload malware, or use the service in a way that could damage it or affect other users;
• infringe anyone's intellectual property or other rights.

8. Moderation, reports and termination

You can report content or members from within the app. We review reports and may remove content, limit features, hide listings, suspend or permanently close accounts, and share information with authorities where the law requires or to protect people. Where required by law, we will tell you why and how to contact us to ask for a review at [SUPPORT CONTACT EMAIL], unless doing so would cause harm or is prohibited by law.

We may suspend or end your access if you break these terms, if we must do so by law, or if we stop providing the service. You may stop using HamroCircle and delete your account at any time. Sections that by their nature should survive, such as the content licence for content already shared, the disclaimers, the liability limits and governing law, continue after termination.

9. Third-party services and links

The service uses third-party services such as maps, email delivery and file storage, and content may link to other websites. We do not control them and are not responsible for their content, availability or practices. Your use of them is at your own risk and under their own terms.

10. Our intellectual property

HamroCircle, its name, logo, design and software are owned by us or our licensors and protected by law. We give you a limited, revocable, non-transferable right to use the service for your personal, non-commercial community use and for lawful selling as described in these terms. You may not copy or exploit any part of it beyond that.

11. Disclaimers

The service is provided "as is" and "as available". To the fullest extent the law allows, we do not promise that it will be uninterrupted, secure or error-free, or that content and listings are accurate, safe or lawful, and we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. You use it at your own risk and are responsible for your own decisions and meetings with other people.

12. Limitation of liability

To the fullest extent the law allows, HamroCircle and its directors, employees and partners are not liable for indirect, incidental, special, consequential or punitive damages, loss of profits, data or goodwill, or for anything that happens between members, in transactions or in meetings, arising from your use of the service. Our total liability for any claim relating to the service is limited to the greater of the amount you paid us in the last 12 months (if any) and [LIABILITY CAP].

Nothing in these terms excludes or limits liability that cannot be excluded by law, such as liability for death or personal injury caused by negligence, for fraud, or your mandatory consumer rights where you live.

13. Governing law and disputes

These terms are governed by the laws of Nepal. Disputes are subject to the exclusive jurisdiction of the courts of [COURT LOCATION IN NEPAL], Nepal, but this does not stop you from relying on mandatory consumer protection laws of the country where you live or bringing a claim in the courts there if those laws allow. Before starting a formal claim, please contact us at [SUPPORT CONTACT EMAIL] so we can try to resolve it informally.

14. Changes to these terms

We may update these terms. We will change the date and version at the top of this page and, for material changes, tell you in the app or by email before they take effect. If you keep using HamroCircle after the change takes effect, you accept the updated terms. If you do not agree, you can stop using the service and delete your account.

If any part of these terms is found unenforceable, the rest remains in effect. Not enforcing a term is not a waiver of it.

15. Contact us

[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. Email: [SUPPORT CONTACT EMAIL].